ChangeCX partners with eSSENTIAL Accessibility to design and deliver accessible, ADA-compliant omnichannel digital experiences

PLANO, TX, June 6, 2022 /PRNewswire/ — ChangeCXa full-service omnichannel company specializing in innovative solutions for retailers and brand manufacturers, today announced a strategic partnership with Accessibility ESSENTIAL (eA), the leading Accessibility-as-a-Service digital accessibility platform. With this partnership, ChangeCX will provide its customers with accessible and inclusive digital experiences across all channels, leveraging the capabilities of eA’s all-in-one digital accessibility platform and its team of technical and legal experts.

“The most successful retailers today, and beyond, will be those who prioritize an inclusive customer experience, and our partnership with Accessibility ESSENTIAL is another example of this commitment,” said Austin Lowry Strategy Director ChangeCX. “eA’s solution allows us to work on accessibility earlier in our design process, giving our clients a more consistent customer experience, improving their SEO and ensuring their digital content reaches the widest possible audience.”

One billion people worldwide live with a disability, or about 15% of the world’s population. If a digital experience is not created to accommodate users with disabilities, they may encounter a barrier that prevents them from engaging with a site as intended. Prioritizing digital accessibility removes these barriers, creating a more enjoyable experience for every user. It also reduces the risk of an ADA-related digital accessibility lawsuit.

“We are proud to be associated with ChangeCX and support a shared commitment to delivering accessible digital experiences across all online channels,” said Spiro PapathanasakisCo-founder & CSO at Accessibility ESSENTIAL. “Our collaboration will help ChangeCX transform the digital solutions they create for their customers, better supporting the customers they serve.”

About eSSENTIAL Accessibility

eSSENTIAL Accessibility is the smartest path to digital accessibility and legal compliance. As the leading accessibility-as-a-service platform, it empowers brands to empower people by helping them deliver inclusive web, mobile and product experiences that adhere to global regulations and ensure that people of all abilities have equal access. Learn more about

Each member of our leadership team brings an average of 20 years of experience working with some of the world’s largest retailers, giving us unparalleled insight into what it takes to succeed in today’s competitive retail market. today. Our insights tell us that the next generation of great retailers will be those that embrace omnichannel strategies for all customer interactions, and our unique mission is to place you among the elite, illuminating the path forward for the future. coming. Learn more about

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